Core KPIs
Appointments & revenue
Appointments, cancellations, no-shows (rate), active clients, average lead time, average ticket, gross, tips, refunds, net, and new vs returning.
Pick a date range, timezone, and grouping (day/week/month). Refresh to track bookings, revenue, no-shows, tip performance, card-on-file success, and client value.
Overview
Integrations
Filters
Choose From/To dates, set your timezone (e.g., America/Toronto), and group metrics by day, week, or month. Click Refresh to rebuild the dashboard.
Metrics
Core KPIs
Appointments, cancellations, no-shows (rate), active clients, average lead time, average ticket, gross, tips, refunds, net, and new vs returning.
Mix
Day-of-week mix, hour-of-day mix, and lifetime value percentiles (P50/P75/P90/P99).
Leaders
Bookings and revenue trends, provider utilization, top services by revenue, tip leaderboard (payroll-ready), and coupon effectiveness.
Retention
Show-up reliability, rebook rates (30/60/90 days), average rebook interval, cancellation window distribution, schedule stability, refund rate, card-on-file attempts/success.
Segments
VIP, Loyal, New, Active, At-Risk, and Lost segments with tunable thresholds (VIP top %, Loyal min visits, Active ≤ 90 days, Lost > 180 days, At-Risk multiplier 1.5× personal gap).
Ready when you are
Schedulaa keeps your campaigns, segments, analytics, and exports in one workflow so your team can move fast.