Recent incident example• October 10, 2025: Temporary slowdown in appointment booking API due to a caching layer misconfiguration.• Impact: 4% of requests experienced increased latency for roughly 18 minutes.• Resolution: Reverted update and redeployed stable cache instance.
Uptime overview• Last 24 hours: 100%• Last 7 days: 99.97%• Last 30 days: 99.99%• Last 90 days: 99.98%