Core KPIs
Appointments & revenue
Appointments, cancellations, no-shows (rate), active clients, average lead time, average ticket, gross, tips, refunds, net, and new vs returning.
Advanced analytics
Advanced Analytics — KPIs, trends, and insights
Pick a date range, timezone, and grouping (day/week/month). Refresh to track bookings, revenue, no-shows, tip performance, card-on-file success, and client value.
Overview
- Features & capabilities
- Process & workflow
- Security & compliance
- Data exports
Integrations
- Pricing
- HR & Payroll
- Customer Support
- Analytics & Reporting
Filters
Date, timezone, and grouping filters
Choose From/To dates, set your timezone (e.g., America/Toronto), and group metrics by day, week, or month. Click Refresh to rebuild the dashboard.
Metrics
Key metrics at a glance
Mix
Mix & distributions
Day-of-week mix, hour-of-day mix, and lifetime value percentiles (P50/P75/P90/P99).
Leaders
Leaderboards & effectiveness
Bookings and revenue trends, provider utilization, top services by revenue, tip leaderboard (payroll-ready), and coupon effectiveness.
Retention
Reliability & retention
Show-up reliability, rebook rates (30/60/90 days), average rebook interval, cancellation window distribution, schedule stability, refund rate, card-on-file attempts/success.
Segments
Lifecycle scan
VIP, Loyal, New, Active, At-Risk, and Lost segments with tunable thresholds (VIP top %, Loyal min visits, Active ≤ 90 days, Lost > 180 days, At-Risk multiplier 1.5× personal gap).
Ready when you are
Launch your next campaign and monitor the results
Schedulaa keeps your campaigns, segments, analytics, and exports in one workflow so your team can move fast.